Currency, Exchange Rates, Shipping, and Duties

Berk Cashmere Ltd operates internationally from the United Kingdom. All transactions are processed in pounds sterling (GBP).

Payments made using non-UK cards may be converted by the customer’s bank or card provider at their prevailing exchange rate. Berk Cashmere does not set, control or advise on exchange rates. The amount displayed at checkout in pounds sterling represents the final transaction value charged by Berk Cashmere Ltd.

Delivery Duty

For deliveries outside the United Kingdom, orders may be subject to import duties, local taxes, and courier handling or clearance fees charged by your local customs authority and/or the carrier. These charges are not collected at checkout and are the responsibility of the recipient. The courier may contact you for payment before delivery.

We use carriers such as DHL for international deliveries where available. Berk Cashmere provides the appropriate export documentation and declares the origin of our products to facilitate customs clearance. Customs processing times and charges vary by destination and may affect delivery timelines.

N.B. International destinations are shipped Delivered Duty Unpaid (DDU). The recipient is responsible for any duties, taxes, or carrier handling charges on arrival. If duties or taxes are refused and the shipment is returned or abandoned, any return shipping costs and/or carrier fees may be deducted from any refund (where applicable).